At Buckeye Community Bank, we are committed to helping protect your business and your accounts. We wanted to alert you to an increase in reports of fraudulent activity, where scammers attempt to impersonate the bank to steal personal and business financial information.
No one from Buckeye Community Bank will ever ask you unsolicited to provide personal information, such as your Social Security Number, bank account numbers, account logins, or business tax information. If you have any questions or concerns about a request that you receive, please call our team at 440-233-8800.
Scammers use many tactics, including:
- Phone calls claiming to be from a bank’s fraud, IT or customer service department
- Emails that appear to come from a company with official-looking logos and formatting
- Text messages requesting urgent action on your account
These communications often create a sense of urgency, claiming there is suspicious activity on your account or that immediate action is required to avoid account suspension.
Specific information requests to watch out for:
- Requests for account number, PIN, password, or online banking credentials
- Account information needed to verify account activity
- Pressure to act immediately or threats of account closure
- Links to websites asking you to verify your information
If you receive suspicious communication claiming to be the bank:
- Do NOT click any links or provide any information
- Do NOT call back numbers provided in suspicious messages
- Hang up and call Buckeye directly at 440-233-8800
If you believe you may have inadvertently shared your account information with a scammer, please contact us immediately at 440-233-8800 or visit one of Buckeye’s branches.
Your security is our top priority. We are committed to protecting your accounts and keeping you informed about potential threats.
